At harmonylifeart.com, we strive to ensure that your orders arrive quickly and securely. Please review our shipping guidelines below to understand the process and expected timelines.

Processing Time

Orders are processed within 2-3 business days after payment is received. Once your order is processed, we’ll send you a confirmation email along with a tracking number for your shipment.

Shipping Time

We ship to the United States with an estimated delivery time of 5-9 business days. While we aim to deliver within this timeframe, please note that external factors, such as customs delays and courier handling, may occasionally cause delays. harmonylifeart.com is not responsible for delays beyond our control.

Tracking Your Order

For your convenience, we provide a tracking number for every order. This allows you to monitor your package in real-time. If you encounter any issues with tracking, our support team is here to help.

Shipping Costs

Standard shipping costs are included in your product price. If you require expedited shipping or additional services, please contact us before placing your order, as these may incur extra charges.

Taxes and Customs

Customers are responsible for any additional taxes, VAT, or import duties that may apply according to their country’s regulations. If you do not have an IOSS (Import One-Stop Shop) code, an additional VAT tax of 8-10% may apply. harmonylifeart.com is not responsible for these charges, and they are payable by the buyer upon delivery.

Returns and Refunds

We offer a 14-day money-back guarantee on all purchases. If your item arrives damaged or incorrect, please contact us with details and photos, and we will arrange for a replacement or refund. Return shipping costs are the responsibility of the buyer unless the product arrived damaged or defective.

Limitations of Liability

harmonylifeart.com cannot be held liable for lost, stolen, or damaged packages once they have been handed over to the shipping carrier. We encourage you to monitor your tracking information and reach out to the carrier directly for any issues in transit.